Why Employee Experience Should Match Customer Experience?

There is no doubt in the fact that employees and customers are, in fact, two different types of company stakeholders. However, undeniably, employees, too, expect a similar kind of experience as a customer. Technology is the major motivator of enhanced customer experience today. We can book a flight ticket, reserve a doctor’s appointment, and check…

Blind Hiring: Should You Stay Away from It?

As technology is to developers, hiring it to recruiters. Throughout the year, the human resource team collects candidate data, interviews candidates, and hires them. However, during this process, they all are hoping to hire the perfect employee who will help them increase the efficiency and productivity of the workplace. No doubt, hiring is a science.…

3 Reasons WHY WOMEN (and even some Men) AVOID NETWORKING

While designing a leadership intervention for women professionals, a training need specifically identified by the MD of the organization was ‘Networking’. He had noticed that the men who are potential leaders tend to actively invest their personal and professional time in building their networks with people who matter. Women, on the other hand, try to…

What lies beyond money? – Is money a motivator in the workplace

WHAT is that ‘something’ that inspires you every Monday morning to kick-start another week of your 9-5 life? What drives you for just another day? Is it just the paycheck? Is money a motivator in the workplace ? Many would agree, but most wont. Yes, salary can give you the basic comfort required to survive…

Capture the fire in their bellies

Employee recognition is timely recognition of your employees for their good work and efforts to achieve organizations goals.Recognition increases engagement, loyalty, morale in employees. There is an increasing level of interest in the importance of rewards and recognition in the workplace, because it has the ability to generate positive results for organization’s growth and success.…

3 Must-Have Managerial Dialogues to Engage & Develop Teams

Regular conversations by managers with their teams help in creating a conducive atmosphere that promotes dissent in terms of thoughts, without being labeled as a non-team-player. We have been working to establish the ‘why’ for managerial conversations, followed by principles and techniques to have effective dialogues. Read more to understand the 3 types of dialogues that…

Applying the principles of Fearlessness and Balance to achieve your goals

‘Ghata-sthapana’ – the first day of the Hindu festival of Navaratri, brings in 9 days of revelry and rituals in most of India. To me, it has always signified the ‘sthapana’ or installation of values, that provide ‘shakti’ or energy to achieve one’s goals.  Two of the values that have always stayed with me, while…

Why Managers Need to Understand Team Diversity

‘Unity in Diversity’, who hasn’t heard this slogan. Though overtly popular in politicised debates and highly subjective crusades, this slogan also stands true within the corporate workplaces. And rightly so, considering the whole collective diversity that assembles under a single organizational umbrella, people of different demographic, gender, culture, education, people speaking different languages, holding different…